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Operations & Risk

The principles that separate businesses that scale from those that struggle. Foundational thinking from the warehouse floor.

Operations & Risk

The EDI Glitch That Almost Destroyed Our Client's Business

Apr 24, 2026

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2 min read

The EDI Glitch That Almost Destroyed Our Client's Business

What happened when Nordstrom and Saks both threatened to terminate a 12-year client relationship, and what it took to save them.

Steve Thomson
Steve Thomson

Under the Surface: The Sweetwater Logbook

From the warehouse floor, not the stage: inside intel on what successful brands are really doing to win in the US market.

© 2026 Sweetwater Logistics, LLC.
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